Terms of service

Terms of Service

By using this website, you agree to the following Terms of Service. Please read them carefully before placing an order with Gorilla Bongs (www.bongs.co.uk).

The website is operated by sole proprietor Chaten Patel

Governing Law

Any agreements entered into under these terms and conditions are governed by the law of United Kingdom. Any disputes arising in connection with your purchase from Chaten Anoop Patel will be resolved by the courts in United Kingdom."

Eligibility

  • You must be 18 years or over to view or purchase goods from this website.
  • By purchasing, you confirm that all details provided are correct and that you have sufficient funds to cover the cost of your order.

Product Disclaimer

  • Products are sold strictly as novelties, collectibles, or ornamental items.
  • They are not intended for illegal use of any kind.
  • All product descriptions and images are provided by the manufacturer, who may operate under legal frameworks different from those in the United Kingdom.

Trading Address

For correspondence only, our registered office is shown below:

2 Marthas Orchard, Bristol, BS13 8BS

Service & Availability

While we strive to maintain continuous website availability, interruptions may occur due to maintenance, updates, or circumstances beyond our control. Gorilla Bongs reserves the right to modify, suspend, or discontinue any aspect of the website at any time without notice.

Delivery

  • Orders are normally processed within 1–2 working days. Delivery times may vary depending on location and courier service.
  • We use trusted carriers such as Royal Mail and DPD. Standard, tracked, and insured options are available at checkout.
  • Shipping costs are displayed at the time of order. Additional charges may apply for express or international services.
  • Once dispatched, responsibility for the parcel passes to the customer. We are not liable for delays or loss caused by third-party couriers, but we will assist in resolving any issues where possible.

Disputes

  • If you have a complaint or dispute regarding your order, please contact our customer service team first so we can resolve the issue promptly.
  • Should a resolution not be reached, disputes will be handled in accordance with the laws of England and Wales.
  • We may also refer unresolved disputes to an Alternative Dispute Resolution (ADR) provider if appropriate.

Termination

We may terminate this agreement and immediately restrict, suspend, or cancel access to www.bongs.co.uk if you breach any part of these Terms.

Intellectual Property

This website, including its content and design, may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Entire Agreement

These Terms & Conditions constitute the full agreement between you and www.bongs.co.uk and may only be amended in writing.