Shipping policy
Shipping & Delivery Policy
Processing & Dispatch
In-stock orders placed before 2:30 pm Monday–Friday are usually dispatched the same or next working day. Please allow one working day for processing, including items we need to bring in from a supplier. Orders placed after 2:30 pm, at weekends or on public holidays begin processing the next working day.
UK Delivery Prices
| Order value | Standard delivery | Express delivery |
|---|---|---|
| Under £30 | £2.99 | £4.49 |
| £30–£49.99 | £4.40 | £5.99 |
| £50 or more | Free | £5.99 |
Your delivery charge is calculated at checkout based on your order value.
Delivery Options
- Standard delivery — from £2.99. Usually delivered in 2–4 working days from ordering, using a service that normally takes two working days after dispatch.
- Free standard delivery on orders of £50 or more.
- Express delivery — from £4.49. Allow one working day for processing, followed by priority dispatch using a faster delivery service. Express does not guarantee next-day arrival from the date you order. Timing depends on item availability, parcel size and destination.
Delivery times are estimates, not guarantees. Working days are Monday–Friday, excluding public holidays. If a supplier delay affects dispatch, we will contact you.
Packaging
All parcels are shipped in plain, discreet packaging with no reference to product contents or Gorilla Bongs on the outside of the parcel.
Shipping Restrictions
- We currently only deliver within the United Kingdom.
- We cannot deliver to PO Boxes or forwarding addresses.
Delays
While we aim to meet our delivery timeframes, delays can occasionally occur due to postal service issues or circumstances beyond our control. Gorilla Bongs cannot accept liability for delays outside our control.